 Customer Satisfaction SurveySpookies of Teesside Ltd are dedicated towards continually improving our products and services to you - the Customer.
If you have ordered from our website then you will have received a questionnaire like the one shown here.
We have compiled a summary of our customers' views and shown them below.
We wanted to know what customers thought about:
our website and how easy it was to use it,
how good our product range was,
the quality of our products,
our prices,
delivery of their orders,
Spookies Customer Services.
Most of all we wanted to know if customers would shop with us again
100% who responded said that they did!
| | | What our customers said...C Sampson from Chichester said
"Received as soon as they could have (sent it) and in lovely packaging. I've saved the site as a favourite as I expect to use it again."
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Lucy from Shenley said
"Just fab - my Enlightenment Chakra is perfect - the power flew out of the wrapping! Thank you."
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Rebecca from Lincolnshire said
"There was nothing I was unhappy with. Delivery was fast and was packaged well. I'll definitely be shopping again. Thank you"
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Karen from Middlesbrough said
"Speedy delivery. Excellent quality items. Lovely packaging. Fantastic service"
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Karen from Nottingham said
"I found the choice good, delivery was quick and everything arrived in excellent condition"
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Christine from Havant said
"Very happy with the goods. I would recommend Spookies. Delivery was quick and the quality excellent"
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Sheila from Stapleford said
"Very impressed with the quality of the goods received"
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Matthew from Atherton said
"The team was very helpful and were willing to answer any questions you might have had. The parcel was delivered to my home within a few daysand the products were safely packaged, therefore resulting in peace of mind. I will definitely shop with Spookies again"
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Danielle from Middlesex said
"Very quick and easy to buy and receive"
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Daniel from London said
"Great shopping experience, great service!"
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Natalie from Cambridgeshire said
"Quick and speedy service"
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Sally from Essex said
"I love the website. You have some lovely items and different things to some other shops. I especially loved the hand made bags. There are lovely gift ideas."
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Ellie May from Wiltshire said
"The little blue bag which my crystals arrived in is super! And my crystals are all excellent quality and a good size."
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Mel from Evesham said
"Excellent website, fantastic range of products, can't wait to buy something else!"
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Jane from Liverpool said
"Found exactly what I was looking for. Delighted with what I ordered. Will definitely use Spookies again and recommend to friends. Thank you."
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P Jackett from Surrey said
"Simply impressive. Thank you."
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